These E-Commerce Terms and Conditions (the "Terms") govern your use of the Florist Longford website and services, including the online flower delivery service throughout Longford and the surrounding areas. By placing an order with Florist Longford, you agree to comply with and be bound by these Terms. If you do not accept these Terms, please refrain from using our website and services. These Terms apply to all customers based in Longford and the surrounding regions who wish to use our online florist and flower delivery services.
By using our website or placing an order, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts under the laws of England and Wales. We reserve the right to refuse any order or terminate user accounts at our sole discretion.
Our process for ordering flowers online for delivery across Longford and the surrounding areas is designed to be simple and efficient. The typical order process is as follows:
It is your responsibility to ensure that all details provided to us are accurate and complete. We will not be liable for failed deliveries due to incorrect or incomplete information.
Full payment is required at the time of placing your order, unless otherwise agreed. We accept major credit and debit cards, as well as other secure payment options as indicated on our website. Your payment is processed securely, and your financial information is never stored or shared by Florist Longford beyond what is necessary to fulfil your transaction.
Prices displayed on our website include VAT where applicable, unless stated otherwise. Delivery charges may apply and will be clearly indicated at checkout prior to final submission of your order. We reserve the right to change prices at any time, but confirmed orders will not be affected by subsequent price changes.
Florist Longford offers delivery services throughout Longford and the surrounding areas. We strive to deliver orders on your preferred date and within the chosen time slot, but we cannot guarantee delivery times due to factors outside of our control (such as adverse weather or traffic disruptions). Orders for same-day delivery may be subject to cut-off times.
If the recipient is unavailable at the delivery address, we may follow your delivery instructions, deliver to a neighbour, or leave a calling card as appropriate. We cannot be held responsible for unsuccessful deliveries resulting from incorrect addresses, unavailable recipients, or other circumstances beyond our reasonable control.
Should delivery to certain remote or restricted areas not be possible, we will notify you and offer alternative arrangements or a full refund.
We make every effort to display accurate product images and descriptions on our website. However, as flowers are natural products, there may be variations in colour, size, and availability. In cases where specific flowers are unavailable due to seasonal or supply constraints, we reserve the right to substitute suitable alternatives of equal or greater value, maintaining the style and overall presentation of the arrangement. We will always endeavour to inform you of significant substitutions where possible.
We understand that plans may change. Orders can be cancelled or amended if reasonable notice is given prior to dispatch or commencement of preparation. To cancel or amend your order, please notify us as soon as possible. Orders that have already been dispatched, prepared, or delivered may not be eligible for cancellation or amendment. Where eligible, a full refund will be processed using the original payment method.
If you are not satisfied with your purchase, please contact us promptly upon receipt. We may request photographs of the delivered items to assess your concerns before offering a resolution such as a replacement or refund, which is provided at our sole discretion.
Due to the perishable nature of flowers and floral arrangements, returns are generally not accepted unless the goods are damaged, faulty, or incorrect. If you receive flowers that are not in satisfactory condition or do not match your order, we require you to contact us within 24 hours of delivery, providing a description and supporting photographs if requested. Where appropriate, we will offer an exchange, replacement, or refund.
Please note that once flowers have been accepted and signed for (or left per delivery instructions), they become the responsibility of the recipient. We are not responsible for damage occurring after delivery.
From time to time, Florist Longford may offer promotions, discounts, or voucher codes for use in conjunction with online flower delivery services in Longford and the surrounding areas. These codes must be entered at the checkout and are subject to their own terms, including but not limited to expiry dates, usage limits, and applicability to certain products. Promotions cannot be combined with other offers unless explicitly stated. We reserve the right to withdraw or modify promotions at any time without notice.
All content, designs, photographs, logos, and text displayed on the Florist Longford website are the intellectual property of Florist Longford or its licensors. You are not permitted to use, reproduce, or distribute any content from this website without prior written consent.
Customers agree to provide accurate, current information for all orders and to comply with all applicable laws regarding their use of our site and products. You must not misuse the website by knowingly introducing viruses, attempting to gain unauthorized access, or committing fraud.
To the fullest extent permitted by law, Florist Longford excludes liability for any loss or damage arising from or in connection with your use of our website or flower delivery service, except where injury or death is caused by our negligence or fraud. We accept no responsibility for consequential or indirect losses, including but not limited to loss of profit, business, or goodwill.
Our liability is limited to the total price of your order. Nothing in these Terms shall exclude or limit any rights you have as a consumer under applicable law in the United Kingdom.
We take your privacy seriously. Any personal information you provide is handled in accordance with our Privacy Policy, in compliance with the applicable data protection laws. Your data will only be used for the purpose of processing and fulfilling your orders, managing your account, and improving our services. We will not sell or share your details with third parties without your explicit consent, except where necessary to complete your order.
Florist Longford shall not be liable for delays or failures to perform any obligations under these Terms if such delay or failure is the result of events beyond our reasonable control, including but not limited to natural disasters, strikes, transport disruptions, civil unrest, or government intervention.
These Terms and any disputes relating to your use of the website or our flower delivery service are governed by and construed in accordance with the laws of England and Wales. By using our services, you agree to submit to the jurisdiction of the English courts for the resolution of any disputes.
We reserve the right to amend these Terms at any time. Updated Terms will be posted on our website and will become effective immediately upon posting. Your continued use of the website or placing of orders constitutes your acceptance of the revised Terms.
These Terms represent the entire agreement between you and Florist Longford relating to the provision of online flower delivery services in Longford and the surrounding areas. They supersede all previous communications, representations, or agreements, whether written or oral.
If any provision of these Terms is found to be invalid or unenforceable, the rest of the Terms will remain in full force and effect to the extent permissible by law.
For any questions, feedback, or to raise concerns about your order or our service, please contact Florist Longford using the website contact form. Our team is committed to resolving any issues promptly and professionally.
These Terms & Conditions are specifically designed for customers in Longford and the surrounding areas seeking reliable online flower delivery with Florist Longford.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Longford, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Longford.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
